The Streamlined Business Blog

The Streamlined Business Blog is all about getting—and keeping—Operations Under Control by implementing good business systems, processes, and standard operating procedures. Our staff experts blog regularly on a range of topics including: Operations Mapping approaches, systems-based management, standardizing operations, calculating costs and ROI for systems improvements and a whole lot more.

SOPs in Banking and Financial Services

Insider’s View: The importance of Policies and Procedures in CFPB audits

Guest blogger, Shelly Snapp shares first hand experience of why well-written policies and procedures are a life-saver in navigating Consumer Financial Protection Bureau (CFPB) audits in particular. A vast majority of industries today find themselves challenged not just to keep up with the demands of the consumer’s every changing need, but also the changes within READ MORE

CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta

Interest in  Zavanta Policy and Procedure Software continues to increase as more aspects of the CFPB’s (Consumer Financial Protection Bureau) come online. Established in 2010, with a mandate to regulate and enforce consumer financial protection laws this year will bring changes for the mortgage industry starting in August 2015. Gearing up for procedural changes in READ MORE

Why Are Standard Operating Procedures Important?

The important task of writing policies and procedures rarely gets the respect it deserves. Most people recognize the need for having standard policies, but standard operating procedures often get viewed as a necessary evil. Why is that? The COMPROSE Policy and Procedure Pros decided to devote this post to concisely answering the fundamental question: why READ MORE

Are Your Bank Policies and Procedures Flexible Enough to Handle Exceptions?

Training bank employees and keeping them compliant with regulations is a big challenge. Just about every business is interested in improving organizational performance and with the increased regulations coming down the pike, it is only going to get more difficult to achieve compliance. As we shared in an earlier post, we have been spending time READ MORE

Tip to Keep Compliance Policies and Procedures from Becoming Unusable

Why do so many companies end up writing policies and procedures that are confusing and full of redundancies as well as extremely difficult to update and maintain? The root cause is typically the underlying structure (or lack of structure). Here is a technique that will help. It might seem a little counter-intuitive for some people, READ MORE

Non-Compliance: Why Your Policies and Procedures May Be the Culprit

Keeping employees compliant with regulations is a huge challenge for many of our customers. Every time they turn around  it seems there is a new law or new regulation they have to implement and get their workforce trained on. And the compliance problem is only going to get worse with all the pressure now for READ MORE

Bank Regulators Caution about Boilerplate Policies and Manuals

In our ongoing efforts to research and pass along current trends, we recently met informally with several Federal Bank Regulators to get their thoughts on the good, bad, and ugly regarding policies and procedures in banking and how P&Ps affect bank examinations and standardizing operations in bank branches. Their insights and stories were enlightening. We’ll READ MORE

5 Tips for Ensuring Effective Policies and Procedures in Banking

Complexity and heavy regulatory oversight make developing effective policies and procedures in banking a special challenge. Here are 5 tips for making sure your bank’s Policies and Procedure system delivers value and will get used. 1. Avoid the temptation to buy pre-written boilerplate material without making it your own. The policies you deliver to employees READ MORE

Think “Systemizing” is Boring and Low Value? Think Again!

Many people resist “systems-thinking” and standardizing operations or think its boring mumbo jumbo. For those of you nodding your head in agreement right now, consider this: $360,000 saved in one work group (direct mail services group) Achieved ISO9000 in half the normal time (manufacturer) 65% reduction in defects (manufacturer) Standardized operations across 160 branch locations READ MORE

Bad Flu Season Highlights Business Continuity Plans

Experts are becoming increasingly worried about the upcoming Flu Season. Banking and Financial Services will be impacted along with schools, government and the economy at large. What if half your workforce calls in sick? Check out this article from Bank Info Security, “Pandemic Planning: Beyond ‘Checkbox’ Compliance.” It offers some good insight for everyone not READ MORE

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