The Streamlined Business Blog

The Streamlined Business Blog is all about getting—and keeping—Operations Under Control by implementing good business systems, processes, and standard operating procedures. Our staff experts blog regularly on a range of topics including: Operations Mapping approaches, systems-based management, standardizing operations, calculating costs and ROI for systems improvements and a whole lot more.

SOPs in Banking and Financial Services

4 Essential Tips for Ensuring Policy and Procedure Compliance

For over 30 years COMPROSE has worked with organizations across all industries — commercial banks, credit unions, hospitals, labs, government agencies, non-profits – just to name a few.  Although specific regulatory and certification requirements may differ, all industries share the pain of creating and managing policies and procedures required for regulatory compliance. If you are READ MORE

Insider’s View: The importance of Policies and Procedures in CFPB audits

Guest blogger, Shelly Snapp shares first hand experience of why well-written policies and procedures are a life-saver in navigating Consumer Financial Protection Bureau (CFPB) audits in particular. A vast majority of industries today find themselves challenged not just to keep up with the demands of the consumer’s every changing need, but also the changes within READ MORE

CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta

Interest in  Zavanta Policy and Procedure Software continues to increase as more aspects of the CFPB’s (Consumer Financial Protection Bureau) come online. Established in 2010, with a mandate to regulate and enforce consumer financial protection laws this year will bring changes for the mortgage industry starting in August 2015. Gearing up for procedural changes in READ MORE

Why Are Standard Operating Procedures Important?

The important task of writing policies and procedures rarely gets the respect it deserves. Most people recognize the need for having standard policies, but standard operating procedures often get viewed as a necessary evil. Why is that? The COMPROSE Policy and Procedure Pros decided to devote this post to concisely answering the fundamental question: why READ MORE

Are Your Bank Policies and Procedures Flexible Enough to Handle Exceptions?

Training bank employees and keeping them compliant with regulations is a big challenge. Just about every business is interested in improving organizational performance and with the increased regulations coming down the pike, it is only going to get more difficult to achieve compliance. As we shared in an earlier post, we have been spending time READ MORE

Tip to Keep Compliance Policies and Procedures from Becoming Unusable

Why do so many companies end up writing policies and procedures that are confusing and full of redundancies as well as extremely difficult to update and maintain? The root cause is typically the underlying structure (or lack of structure). Here is a technique that will help. It might seem a little counter-intuitive for some people, READ MORE

Non-Compliance: Why Your Policies and Procedures May Be the Culprit

Keeping employees compliant with regulations is a huge challenge for many of our customers. Every time they turn around  it seems there is a new law or new regulation they have to implement and get their workforce trained on. And the compliance problem is only going to get worse with all the pressure now for READ MORE

Bank Regulators Caution about Boilerplate Policies and Manuals

In our ongoing efforts to research and pass along current trends, we recently met informally with several Federal Bank Regulators to get their thoughts on the good, bad, and ugly regarding policies and procedures in banking and how P&Ps affect bank examinations and standardizing operations in bank branches. Their insights and stories were enlightening. We’ll READ MORE

5 Tips for Ensuring Effective Policies and Procedures in Banking

Complexity and heavy regulatory oversight make developing effective policies and procedures in banking a special challenge. Here are 5 tips for making sure your bank’s Policies and Procedure system delivers value and will get used. 1. Avoid the temptation to buy pre-written boilerplate material without making it your own. The policies you deliver to employees READ MORE

Think “Systemizing” is Boring and Low Value? Think Again!

Many people resist “systems-thinking” and standardizing operations or think its boring mumbo jumbo. For those of you nodding your head in agreement right now, consider this: $360,000 saved in one work group (direct mail services group) Achieved ISO9000 in half the normal time (manufacturer) 65% reduction in defects (manufacturer) Standardized operations across 160 branch locations READ MORE

Privacy Policy

Updated May 25, 2018

 

When you browse our website or register to access our resources or contact Sales, you’re trusting us with your information. We take our data privacy responsibility seriously and work hard to protect your information.

This Privacy Policy is meant to help you understand what information we collect. We explain how we collect it and how you can update, manage, export, and delete your information.

 

1. Visitors to comprose.com

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively and anonymized in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow us to email you information about our product and services.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.

 

2. Cookies in use on this site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

We do not use cookies to:

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies

We use cookies to make our website work including:

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded Vimeo video. Our site includes the following which use cookies:

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before. This helps us ensure that our Site is user-friendly. 

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (For Chrome learn how to disable cookies). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

If you want to engage with us or request information that requires registration, you will need to have cookies enabled in order to sign-up.

 

3. Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.

 

4. Personal Identifiable Information

We do NOT collect any personal identifiable information if you are simply browsing our website.

However, if you are interested in our Software as a Service product Zavanta or want access to our educational and Sales information, we ask you to sign-up. The sign-up form asks for your contact information. We will use the contact information to get in contact with you about our product and services.

If you consent and send us your contact information, your data will be shared with the following third-party services:

We are collecting and storing the following personal information from you:

The third-party services we use are following rigorous data privacy standards and are compliant with the EU data privacy regulations GDPR.

How long we keep your data

If you have requested access to our Resources (feature videos, articles, white papers) we may from time to time send you emails.  We are constantly improving our product and publishing new content. You may opt out of our email campaigns at any time.

If you have signed up for a Zavanta trial, if you decide not to become a customer, we ask for your explicit consent to keep your contact information for future reference.

 

5. How to exercise your data rights

We are compliant with the EU data protection regulation GDPR. We are only collecting your contact information for our sales process. If you want to update, view, or delete your contact information please contact us at:

COMPROSE, Inc.

1-800-719-8964 | (314) 968-9977
9648 Olive Boulevard, Suite 205
Olivette MO 63132 USA

Sales & Marketing: info@comprose.com
Zavanta Technical Support: support@comprose.com
Zavanta Training: training@comprose.com
Customer Service / Billing: admin@comprose.com

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.

Changes

If at any time COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.

We will not reduce your rights under this Privacy Policy without your explicit consent.