Client Stories

The Best Method for Reducing Workplace Errors
Learn what scientific research shows about the impact clear, standard operating procedures (SOPs) have on employee performance. The results surprised even the researchers! View now

Standardize Operations and Quality

When work processes follow inconsistent or—even random—paths, employees waste precious time “guessing” what to do and re-inventing the wheel instead of accomplishing their goals.  What if you could reduce or even eliminate costly errors? Reduce inefficiencies?  Get quality control “on lock”?

Much like the principle behind “franchising,” standardizing  how everyone should perform their jobs delivers numerous benefits.  But most organizations don’t have a good way to make this happen. With our Zavanta software and Operations Mapping method, standardizing best practices across the organization is no longer a pipe dream.

Read some of our Client Success Stories:

Marketing Firm Saves $30,000 a month by transferring best practices of their star performer

A large, marketing services firm was experiencing a high number of recurring errors in their direct mail group. After investigating the problem, they discovered that the “star” performer—who had a very low incidence of errors—followed a different procedure for completing his work than the others did.

Using our Zavanta software, they were able to standardize the best practices from their star performer across the entire workgroup. They were able to reduce overall errors by 75% and saved $30,000 a month for an annual savings of $360,000.  Zavanta enabled them to capture best practices from their experts and give everyone in the workgroup access to the most effective method of completing the job. Doing so improved performance dramatically.

Manufacturer Eliminates Inspection Error Rate–Goes from 60% to 0%”

The Quality Systems Coordinator for an international pipe coating corporation found that a certain installation error was causing a 60% inspection failure rate which resulted in increased waste and re-work costs. With Zavanta software, the company was able to streamline this process so that the error was eliminated entirely. Because their subject experts could quickly capture their unique procedures so everyone was “on the same page,” the company found ways to reduce errors in many areas and also improve communication between the company and its clients.

Manufacturer Achieves ISO 9000:2001 in Half the Expected Time

A data storage device manufacturer was able to achieve ISO 9001:2000 registration in record time. They attributed much of their success to Zavanta and our structured Operations Mapping model, which enabled them to create Quality guidelines as well as all the associated procedures and work instructions. According to their Quality Assurance Director: “We achieved certification in 6 months of launching our ISO initiative—this is less than one-half the time required by most organizations. . . . The result has been a highly streamlined process for getting consistently structured procedures written, reviewed and released to the employees—all in a highly controlled, easy to maintain fashion.”

IT Department Implements 8 ITIL Modules, Improves Service Quality

The IT Department in a major pharmaceutical supplier utilized our Zavanta software to help them implement The Information Technology Infrastructure Library (ITIL).  ITIL is a process-based methodology for improving IT service management and operations.  In just over a year, the department implemented 8 ITIL modules resulting in an immediate improvement in productivity and service quality.  This enabled them to standardize IT operations across functional groups.  They also used Zavanta to capture network operating procedures into a Runbook that the entire staff could use to manage and troubleshoot their network systems.

Software Company Doubles Sales Revenue by Delegating Admin Tasks

The Sales Manager for a software company was spending a large part of every day on clerical and administrative tasks that were detracting from the critical tasks: spending time with customers and closing new business.  The company had identified an employee who had them time and experience to take over these tasks. That wasn’t the problem.  The challenge was training — how to get all the know-how out of the Sales Manager’s head and delegated.  In the Sale’s Managers eyes, this seemed like an overwhelming task.

By applying the principles of Operations Mapping and using Zavanta, the Sales Manager got everything documented and was able to turn over the entire job to the other employee.  Within just two days, this task was totally off the Sales Manager’s plate.  With more time and focus, the Sales Manager was able to DOUBLE sales revenues the next year.  The other benefit: knowledge retention. Because all the procedures were now captured in a user-friendly process and procedure system, another employee could step in and do the job if someone was sick or needed to take vacation.

 

Privacy Policy

Updated May 25, 2018

 

When you browse our website or register to access our resources or contact Sales, you’re trusting us with your information. We take our data privacy responsibility seriously and work hard to protect your information.

This Privacy Policy is meant to help you understand what information we collect. We explain how we collect it and how you can update, manage, export, and delete your information.

 

1. Visitors to comprose.com

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively and anonymized in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow us to email you information about our product and services.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.

 

2. Cookies in use on this site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

We do not use cookies to:

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies

We use cookies to make our website work including:

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded Vimeo video. Our site includes the following which use cookies:

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before. This helps us ensure that our Site is user-friendly. 

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (For Chrome learn how to disable cookies). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

If you want to engage with us or request information that requires registration, you will need to have cookies enabled in order to sign-up.

 

3. Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.

 

4. Personal Identifiable Information

We do NOT collect any personal identifiable information if you are simply browsing our website.

However, if you are interested in our Software as a Service product Zavanta or want access to our educational and Sales information, we ask you to sign-up. The sign-up form asks for your contact information. We will use the contact information to get in contact with you about our product and services.

If you consent and send us your contact information, your data will be shared with the following third-party services:

We are collecting and storing the following personal information from you:

The third-party services we use are following rigorous data privacy standards and are compliant with the EU data privacy regulations GDPR.

How long we keep your data

If you have requested access to our Resources (feature videos, articles, white papers) we may from time to time send you emails.  We are constantly improving our product and publishing new content. You may opt out of our email campaigns at any time.

If you have signed up for a Zavanta trial, if you decide not to become a customer, we ask for your explicit consent to keep your contact information for future reference.

 

5. How to exercise your data rights

We are compliant with the EU data protection regulation GDPR. We are only collecting your contact information for our sales process. If you want to update, view, or delete your contact information please contact us at:

COMPROSE, Inc.

1-800-719-8964 | (314) 968-9977
9648 Olive Boulevard, Suite 205
Olivette MO 63132 USA

Sales & Marketing: info@comprose.com
Zavanta Technical Support: support@comprose.com
Zavanta Training: training@comprose.com
Customer Service / Billing: admin@comprose.com

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.

Changes

If at any time COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.

We will not reduce your rights under this Privacy Policy without your explicit consent.