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"Wait, Do you Work Here?!?" Blog-1049 There are many reasons companies implement Zavanta SOP software, but at the top of the list is because that things have become operationally uncomfortable. A software package that doesn’t fit, a data entry structure that has become impossible to keep track of, systems put in place that once made sense but are now cumbersome and heavy, the list goes on. read more... about "Wait, Do you Work Here?!?"
Wednesday, April 5, 20233 Ways to Motivate Employees When Everything’s Lousy Blog-1032 According to a Gallup researcher quoted in The Wall Street Journal article, “ How to Motivate Employees in Tough Times ” there are 3 things organization’s can do to keep employees motivated and focused during tough times. read more... about 3 Ways to Motivate Employees When Everything’s Lousy
Wednesday, April 5, 2023Are Your "Core Systems" and "Key Processes" a Joke? Blog-1076 We had to laugh out loud at the June 3rd “Dilbert” comic strip. As usual, Scott Adams put his finger on how often strategic management processes like “core systems”– that sound so good in the board room–can misfire and become punchlines around the water cooler. read more... about Are Your "Core Systems" and "Key Processes" a Joke?
Wednesday, April 5, 2023Bad Flu Season Highlights Business Continuity Plans Blog-1087 Experts are becoming increasingly worried about the upcoming Flu Season. Banking and Financial Services will be impacted along with schools, the government, and the economy at large. What if half your workforce calls in sick? Check out this article from Bank Info Security, “ Pandemic Planning: Beyond ‘Checkbox’ Compliance . read more... about Bad Flu Season Highlights Business Continuity Plans
Wednesday, April 5, 2023CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta Blog-1007 Interest in Zavanta Policy and Procedure Software continues to increase as more aspects of the CFPB’s (Consumer Financial Protection Bureau) come online. Established in 2010, with a mandate to regulate and enforce consumer financial protection laws this year will bring changes for the mortgage industry starting in August 2015. read more... about CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta
Wednesday, April 5, 2023Client Success Story: Bluegrass Community Family Practice Blog-1009 “Having all our standard operating procedures (SOPs) accessible at our fingertips is better for our patients and better for our staff. Zavanta has saved us time, improved accuracy and confidence, and reduced stress,” -Dr. read more... about Client Success Story: Bluegrass Community Family Practice
Wednesday, April 5, 2023COMPROSE’s 30th Anniversary Blog-1066 May 1, 2017 How the years have flown! I want to take this opportunity to thank our loyal customers, our partners and of course the awesome COMPROSE team I have the pleasure of working with every day. It’s been quite a journey. Our humble beginnings weren’t quite like HP in the garage, but close enough. read more... about COMPROSE’s 30th Anniversary
Wednesday, April 5, 2023Doing the right things -- consistently Blog-1086 That’s a core principle of Sam Silverstein’s methodology and book: “No More Excuses – The Five Accountabilities for Personal and Organizational Growth.” “We are accountable to do the right things consistently.” Sam goes on to explain: “The problem is many managers are great at the strategic level but don’t define the right things that need to be done weekly, daily. read more... about Doing the right things -- consistently
Wednesday, April 5, 2023Embrace Complaints to Improve Your Business Systems Blog-1147 How well do you LISTEN to customers and employees when they complain that written instructions in your company procedure manuals and employee manuals are hard to understand or missing important steps? It’s human nature to get defensive when criticized. read more... about Embrace Complaints to Improve Your Business Systems
Wednesday, April 5, 2023Employee Interruptions Cost U.S. Economy $588 Billion a Year Blog-1088 How many times a day do you and your colleagues stop and interrupt a co-worker or supervisor to ask a question or get help in performing a basic task? According to a report in Time Magazine , on a typical day, workers are interrupted about 7 times an hour! That’s 56 interruptions a day, and 80% of them are considered trivial. read more... about Employee Interruptions Cost U.S. Economy $588 Billion a Year
Wednesday, April 5, 2023Get Expert Help to Complete Your Procedure Manuals Project Blog-1045 There’s another reason your project for developing a company procedure manual or for bringing your ancient policies and procedures manuals up to date might be stalled and stuck on the back burner. As we began in our earlier post 5 Ways to Finally Get Your Procedure Manuals Done, sometimes projects bog down because the task at hand is unfamiliar to you and your team lacks experience and confidence. read more... about Get Expert Help to Complete Your Procedure Manuals Project
Wednesday, April 5, 2023Getting Better All the Time, Free Online Resources for Small to Medium Businesses Blog-1041 A desire for “continuous performance improvement” is a hallmark of COMPROSE customers and staff alike. Implementing better SOPs and streamlining processes is one key area, but ongoing success requires continually gaining new skills, keeping up with new trends, and innovative ideas. read more... about Getting Better All the Time, Free Online Resources for Small to Medium Businesses
Wednesday, April 5, 2023How are Employee Manuals and Operations Manuals Different? Blog-1096 As Shakespeare said, “A rose by any other name would smell as sweet,” but corporate manuals come in all shapes and sizes under all kinds of names: Employee Policy Manual, Company Procedures Manual, Employee Manual, Corporate Training Manual, Policy and Procedure Manual, Operations Manual, etc. read more... about How are Employee Manuals and Operations Manuals Different?
Wednesday, April 5, 2023How smart do you have to be to assemble an IKEA shelf? blog-1042 So you just bought a shelving set at IKEA and go home to set it up. You crack open the box and the instructions. Can you put it together without a degree in Engineering? The IKEA assembly problem is so common it’s gotten to be a joke! Chances are you can muddle through the instructions until about page 10, and then you just give up and try to piece it together. read more... about How smart do you have to be to assemble an IKEA shelf?
Wednesday, April 5, 2023Improve your chances of outsourcing success: Create a system! (Part 3 of 3) Blog-1101 If you want your outsourced project to succeed start by defining the work first. Make sure you create a clear system that defines: the problem and specific outcome you want accountability (who does what, w read more... about Improve your chances of outsourcing success: Create a system! (Part 3 of 3)
Wednesday, April 5, 2023Insider’s View: The importance of Policies and Procedures in CFPB audits Blog-1033 Guest blogger, Shelly Snapp shares first hand experience of why well-written policies and procedures are a life-saver in navigating Consumer Financial Protection Bureau (CFPB) audits in particular. A vast majority of industries today find themselves challenged not just to keep up with the demands of the consumer’s every changing need, but also the changes within the laws and regulations. read more... about Insider’s View: The importance of Policies and Procedures in CFPB audits
Wednesday, April 5, 2023Is “Layoff the Layoffs” Good Advice? Blog-1035 Is it me or is it reality that in this economic crisis the conversation about “streamlining” always seems to lead back to job slashing. I’m watching a TV debate as a write this post about layoffs and how some executives have different ideas. read more... about Is “Layoff the Layoffs” Good Advice?
Wednesday, April 5, 2023It's a Piece of Cake to Get Your Ducks in a Row Blog-1111 An Argument for Jargon Free Polices and Procedures Clarity is a mantra around here at COMPROSE, Inc. When it comes to SOPs the clearer you are in how you write, share and manage you information, the better the outcome. Sounds simple right? It is, but (there is always a but) simple doesn’t mean easy. read more... about It's a Piece of Cake to Get Your Ducks in a Row
Wednesday, April 5, 2023Manage the "Human Factor" to Overcome Change Resistance Blog-1038 According to Mike Aroney’s article, “The Non-Technical Side of Reliability,” disengaged leadership is the first of three common errors organizations fall into when they try to implement change. “. . .Disengaged leadership delegates the performance initiative to subordinates. read more... about Manage the "Human Factor" to Overcome Change Resistance
Wednesday, April 5, 2023Operational Issues? Try Transparency. Got Something to Sell? Make It Easy Blog-1015 “Identify and share the “5 W’s” of company decisions. When business decisions are made — whether big or small — fill employees in on the details. If information is consistently withheld, it is difficult for employees to understand the strategy and trajectory of the company and their role within it. read more... about Operational Issues? Try Transparency. Got Something to Sell? Make It Easy
Wednesday, April 5, 2023Policies and Procedures in the News -- CDC -- Ebola -- Anthrax Blog-1052 Policies and Standard Operating Procedures show up in the headlines from time to time, and rarely in celebration of polices and procedures well implemented. But recent headlines regarding the break down of communicating safety protocols at the Center for Disease Control (CDC) have been persistent–and more than a little alarming. read more... about Policies and Procedures in the News -- CDC -- Ebola -- Anthrax
Wednesday, April 5, 2023Set a Goal Date to Finally Get Your Procedure Manual Done Blog-1046 Is yours one of the many organizations that wants to develop better standard operating procedures and operations manuals, and maybe even have started projects to bring your corporate policies and procedures manuals up to date, but& read more... about Set a Goal Date to Finally Get Your Procedure Manual Done
Wednesday, April 5, 2023Thanks, Entrepreneur Magazine for these lists of writing tips Blog-1068 Here are two great references for those of us trying to get our minds around writing. Laura Hale Brockway shares tips for professional writing, but many of them are applicable to those of us writing policies and procedures as well. read more... about Thanks, Entrepreneur Magazine for these lists of writing tips
Wednesday, April 5, 2023Thanksgiving Dinner for 30? No Problem When You've Got a Good System! Blog-1127 How seriously do we take streamlining systems at COMPROSE? You be the judge. Some of us were just discussing our Thanksgiving plans over lunch and we had to laugh. Seems like standardizing operations is a way of life around here and it doesn’t stop when we leave the building. read more... about Thanksgiving Dinner for 30? No Problem When You've Got a Good System!
Wednesday, April 5, 2023The Gang is All Here Blog-1006 Every once in a while I will get an email from a client that I haven’t heard from in a bit inquiring if I am still working with Zavanta. And I get what is really behind that question. Clients are wondering if they can just pick up where they left off or are they going to have to explain everything from the beginning. read more... about The Gang is All Here
Wednesday, April 5, 2023Web-Enabled Policies and Procedures Employees Want to Use -- Video Blog-1140 If you still think of policies and procedures as boring “static company procedures manuals” that no one uses or wants to use, then it’s time to move into the 21st century! Today, even small businesses are ditching their “old-fashioned manuals” for a more user-friendly, electronic browser approach. read more... about Web-Enabled Policies and Procedures Employees Want to Use -- Video
Wednesday, April 5, 2023What Do the Best-run Companies Do About IT SOPs? Blog-1141 Tech Republic.com is a great resource for all subjects IT and technical trends. But there’s a lot there too that touches business management best practices. We found an interesting post in their IT Leadership blog that explains the value of IT SOPS for CIOs and IT management. read more... about What Do the Best-run Companies Do About IT SOPs?
Wednesday, April 5, 2023When the Going Gets Tough, the Tough . . . Think Forward? Blog-2000 A previous post, “Is Layoff the Layoffs Good Advice?” explored the downside of the knee-jerk reaction many businesses take to negative economic news and the long-term consequences of that approach. This thought read more... about When the Going Gets Tough, the Tough . . . Think Forward?
Wednesday, April 5, 2023Wow! Obama Appoints Nation's First Ever Chief Performance Officer Blog-1145 Wow. Standardizing operations and streamlining business processes are rarely the topics of major government press announcements, but today’s news briefing sure got the COMPROSE Good Business Systems Squad’s attention. read more... about Wow! Obama Appoints Nation's First Ever Chief Performance Officer
Wednesday, April 5, 2023Write, Share, Manage SOPs -- The Core Functions Blog-1010 For people new to Zavanta software , understanding a few key concepts is the first step to success. As part of our Getting Started Coaching and onboarding for new clients, I start at the very beginning. Zavanta is a user-friendly software that helps you with SOPs. read more... about Write, Share, Manage SOPs -- The Core Functions
Wednesday, April 5, 2023