The Streamlined Business Blog

What Hurts? Addressing Points of Pain with Policies and Procedures



Admittedly, Hemingway probably had something more poetic in mind than SOPs, but the advice still holds. Clients implement Zavanta software for a variety of reasons, chief among them are growing pains. Whether it is the confusion that seems to strike at around 50 employees, fast growth, or operations that are so borderline non-operational-it hurts. You can get through some of it by sheer force of will, but sheer force of will isn’t scalable. You need something more strategic.

Regardless of the cause of the pain, the reality is that what did once work, doesn’t any longer. Sometimes its very clear where the bottlenecks are, software that is dated for example. Other times, its hard to figure out where the breakdown is or which one to address first. As counter-intuitive as it may seem, the first step is to slow down and step back. Undoubtedly the climate is intense and people are feeling the pain.

  1. Assess the situation as objectively as possible. People put a lot of themselves into things and may take the idea of change very personally, being sensitive to this can save a lot of grief.
  2. Talk through your reality. The software that does fit anymore-can you replace it? Or create more streamlined interfaces with it? Or do all of your solutions involve using people differently? Understanding what your reality is can help you get your mind around the problems.
  3. Write it out. How will your new plans function? Clearly spell them out for your team. Make new roles clear, illuminate the workflow.
  4. Test your ideas. Do you want to try adding a second shift or having your sales department handles your customer service issues? Great. Create SOPs to support and test your idea. Integrate what you have learned before rolling things out on a larger scale.

Comments are closed.

Privacy Policy

COMPROSE is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to the Site.

Information About COMPROSE’s On-Line Visitors

You can visit COMPROSE on the Site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow the user to access specific account information.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.


There is a technology called “cookies” which is an element of data that a web site can send to your browser which may then be stored on your system.

Some Site pages use cookies so that we can better serve you when you return to our Site. You can set your browser to notify you when you receive a cookie, giving the chance to decide whether to accept it.

Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.


If at anytime COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.