Skip to main content Accessibility Feedback

Tip -- Banish Worn Out Cliches from Your Manuals

Clichés are those tired overused phrases you hear a lot but don’t communicate much anymore. Cliches are often just verbal clutter and can make your writing boring or annoying which won’t help the readability or credibility of your company procedures manuals and training guides.

It’s good advice any time, but especially when writing policies and procedures, try to prune out the time-worn phrases and confusing jargon that creeps into everyday speech in business. The BBC has a great list of the 50 office-speak phrases you love to hate
Here are just a few of the common clichés the Policy and Procedure Pros would like to banish.
  • In today’s society
  • At the end of the day
  • Take it to the next level
  • Incentivize
  • Think outside the box
Nominate your favorite cliches, by commenting on this post.
For more tips, check out our other Writing Tips Posts and our webinar series.