The Streamlined Business Blog

Tip to Keep Compliance Policies and Procedures from Becoming Unusable

Why do so many companies end up writing policies and procedures that are confusing and full of redundancies as well as extremely difficult to update and maintain? The root cause is typically the underlying structure (or lack of structure). Here is a technique that will help. It might seem a little counter-intuitive for some people, but keep an open mind. It works!

In most compliance initiatives, people tend to focus first on the policies so that’s where they start. They write a compliance policy for one regulation and then document the procedures needed to comply with that specific policy. Then along comes another law and they insert another policy with its corresponding procedures even if they overlap. And again, and again. Pretty soon they have an unwieldy mess full of redundant information. Each effort becomes jury-rigged for the specific specification. And then the regulation changes and so they just add on to the mess. !@??#!!!!

Focusing first on the policies is also why in many organizations there is a disconnect between compliance and training. Many organizations can’t train from policies and procedure documents that were created only to meet a compliance need or to pass the next audit so they end up creating a completely separate set of training documents to clarify the how tos. What a waste of precious time and budgets!!

How can you avoid this common scenario of confusing compliance policies?

The COMPROSE Policy and Procedure Pros recommend doing just the opposite of what most people do—Don’t start with the policies! Instead start with your business processes. Map out your operational flow first. Then “layer on” and cross reference policies and compliance nuances.

Start with ACTION (business process) and break that down into tasks. Once you get your operational framework built, review the regulations and add the related policies where they fit. That way you actually validate that your operations are compliant and create a structure where your employees can easily find what they need to know. Its always a good idea to start with how your business actually “works” and understand that first. That’s the foundation.

If you follow this approach you’ll automatically avoid redundancies AND if you’re like many of our customers, you’ll be able to improve some of your processes and compliance policies  as you go along. (Zavanta software provides a variety of aids to creating effective, user-friendly policies and procedures. ) To get even more value for your corporate training programs as well, create this framework with a training goal in mind—Can we train from this document? Would a new person “GET IT” and be able to comply with the regulations in day-to-day situations?”

Mixing policy and procedure information altogether is another related problem we see all the time. For help with that one see our previous post: Avoiding Common Pitfalls: Don’t Mix Up Policies and Procedures.

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Privacy Policy

Updated May 25, 2018

 

When you browse our website or register to access our resources or contact Sales, you’re trusting us with your information. We take our data privacy responsibility seriously and work hard to protect your information.

This Privacy Policy is meant to help you understand what information we collect. We explain how we collect it and how you can update, manage, export, and delete your information.

 

1. Visitors to comprose.com

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively and anonymized in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow us to email you information about our product and services.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.

 

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We do NOT collect any personal identifiable information if you are simply browsing our website.

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If you consent and send us your contact information, your data will be shared with the following third-party services:

We are collecting and storing the following personal information from you:

The third-party services we use are following rigorous data privacy standards and are compliant with the EU data privacy regulations GDPR.

How long we keep your data

If you have requested access to our Resources (feature videos, articles, white papers) we may from time to time send you emails.  We are constantly improving our product and publishing new content. You may opt out of our email campaigns at any time.

If you have signed up for a Zavanta trial, if you decide not to become a customer, we ask for your explicit consent to keep your contact information for future reference.

 

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We are compliant with the EU data protection regulation GDPR. We are only collecting your contact information for our sales process. If you want to update, view, or delete your contact information please contact us at:

COMPROSE, Inc.

1-800-719-8964 | (314) 968-9977
9648 Olive Boulevard, Suite 205
Olivette MO 63132 USA

Sales & Marketing: info@comprose.com
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We will not reduce your rights under this Privacy Policy without your explicit consent.