The Streamlined Business Blog

Are Your “Core Systems” and “Key Processes” a Joke?

We had to laugh out loud at the June 3rd “Dilbert” comic strip. As usual, Scott Adams put his finger on how often strategic management processes like “core systems”– that sound so good in the board room–can misfire and become punchlines around the water cooler.


Are you actually encouraging your employees and colleagues to act randomly because no one in your organization knows the answer to Wally’s question either. Are the terms Core Systems and Key Processes just more examples of baffling management-speak that fail to connect to what people actually DO at work?

If that’s the case—as we see so regularly in all types of organizations—then your company’s most sincere efforts at improving organizational performance and standardizing operations may be just plain confusing and counter-productive.

It doesn’t matter what words you use to describe your systems. The real key to successfully standardizing operations is making sure everyone in your organization understands what is important and why, who does what, and how to correctly complete their daily tasks.

That’s why the COMPROSE Operations Mapping approach is so different from other approaches. Operations Mapping integrates all levels of operations including detailed tasks. It starts with envisioning the goal and then breaks high-level processes into detailed tasks that roll back up to the top. Business goals are LINKED to the processes, policies, people, and detailed tasks needed to achieve them. Piecemeal approaches only address part of the puzzle.

So if you don’t want your organization to end up looking like a Dilbert comic strip, take a closer look at a more effective approach.

Leave a Reply

Privacy Policy

COMPROSE is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to the Site.

Information About COMPROSE’s On-Line Visitors

You can visit COMPROSE on the Site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow the user to access specific account information.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.


There is a technology called “cookies” which is an element of data that a web site can send to your browser which may then be stored on your system.

Some Site pages use cookies so that we can better serve you when you return to our Site. You can set your browser to notify you when you receive a cookie, giving the chance to decide whether to accept it.

Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.


If at anytime COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.