The Streamlined Business Blog

“Board Approved” Procedure Doesn’t Necessarily Mean It’s Right

If you want an example of how much clear written policies and procedures matter in the real world, just look at the current crisis in the banking sector. Everyone from shareholders, cable talk show hosts, to Congress wants to know what standardized procedures, management practices and safeguards were in place, and who was responsible for what.

Ultimately, it is the bank’s Board of Directors and Management Executives that are accountable for whatever happens in their bank. The board of directors has very specific oversight duties and responsibilities. The directors should always know how the bank is being run and “once a policy is in place, it is the board of directors’ responsibility to ensure that both management and staff are following the directives that they have.” Board of Director Duties & Responsibilities

Because of the board’s role, it is standard practice to have a bank’s board read, review, and approve all the bank’s written operating policies. But, the Good Business Systems Squad here at COMPROSE have been hearing from a variety of sources in banking, including customers and regulators, that “Board Approved” doesn’t always mean what it sounds like. In many cases, the policy and procedure material given to the board to review is so convoluted, overly complicated, and downright confusing that board members don’t actually read it–and, even when they do, they rarely understand it. Often, the board just rubber stamps the P&P documents which then go on a shelf and never get used. As a result, there isn’t much actual oversight and it is virtually impossible to ensure that correct standard operating policies are being followed throughout the bank’s operation.

In fact, some managers intentionally bombard their Boards with tons of pages of policy and procedure documents to review because it avoids their own accountability. If asked about an inefficient or questionable policy or process, a manager can simply say, “the Board approved it” and he or she is off the hook.

It may be–in no small part–that because of the high volume and poor quality of written policy and procedures being passed to them, Bank Boards cannot perform the oversight they should and, therefore, the safeguards that were meant to be in place are failing.

An oversimplification? Of course! Bad P&Ps alone didn’t cause the current banking crisis. But it is one problem that can EASILY be corrected and which can help correct many other problems in bank operations as well.

It’s no secret that increased regulation and oversight of banking is on the way. Clear, accurate and understandable policies, procedures and operations manuals will be key at every level of the bank’s organization–starting with the Board of Directors.

Comments are closed.

Privacy Policy

Updated May 25, 2020


When you browse our website or register to access our resources or contact Sales, you’re trusting us with your information. We take our data privacy responsibility seriously and work hard to protect your information.

This Privacy Policy is meant to help you understand what information we collect. We explain how we collect it and how you can update, manage, export, and delete your information.


1. Visitors to

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively and anonymized in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow us to email you information about our product and services.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.


2. Cookies in use on this site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

We do not use cookies to:

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies

We use cookies to make our website work including:

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded Vimeo video. Our site includes the following which use cookies:

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before. This helps us ensure that our Site is user-friendly.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (For Chrome learn how to disable cookies). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

If you want to engage with us or request information that requires registration, you will need to have cookies enabled in order to sign-up.


3. Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.


4. Personal Identifiable Information

We do NOT collect any personal identifiable information if you are simply browsing our website.

However, if you are interested in our Software as a Service product Zavanta or want access to our educational and Sales information, we ask you to sign-up. The sign-up form asks for your contact information. We will use the contact information to get in contact with you about our product and services.

If you consent and send us your contact information, your data will be shared with the following third-party services:

We are collecting and storing the following personal information from you:

The third-party services we use are following rigorous data privacy standards and are compliant with the EU data privacy regulations GDPR.

How long we keep your data

If you have requested access to our Resources (feature videos, articles, white papers) we may from time to time send you emails. We are constantly improving our product and publishing new content. You may opt out of our email campaigns at any time.

If you have signed up for a Zavanta trial, if you decide not to become a customer, we ask for your explicit consent to keep your contact information for future reference.


5. How to exercise your data rights

We are compliant with the EU data protection regulation GDPR. We are only collecting your contact information for our sales process. If you want to update, view, or delete your contact information please contact us at:


1-800-719-8964 | (314) 968-9977
9648 Olive Boulevard, Suite 205
Olivette MO 63132 USA

Sales & Marketing:
Zavanta Technical Support:
Zavanta Training:
Customer Service / Billing:

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.


If at any time COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.

We will not reduce your rights under this Privacy Policy without your explicit consent.