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Throughout our 30 + year company history, we have witnessed over and over how clearly communicated systems, standard operating procedures (SOPs) and policies can transform business results. It's com read more... about How to Modernize Your Policy and Procedure Communication
Sunday, July 31, 2022In his new book Secrets of Success With Procedures , Jack Nicholas, Jr., BS, MBA, P.E., CMRP, CRL, internationally recognized expert in business operations and maintenance reliability and a decorated US Navy veteran and naval engineer, shares his experiences on the importance of written procedures to operations success. read more... about Zavanta Software Principles Highlighted in New Book "Secrets of Success with Procedures"
Thursday, February 3, 2022The most dangerous phrase in the language: We have always done it this way! These words, attributed to Grace Hopper offer real insight into patterns that keep businesses stuck. Times change, businesses change, technology changes, and it is important to look at processes and make sure that they still make sense. read more... about We Have Always Done it This Way
Wednesday, March 3, 20214 Essential Tips for Ensuring Policy and Procedure Compliance For over 30 years COMPROSE has worked with organizations across all industries — commercial banks, credit unions, hospitals, labs, government agencies, non-profits – just to name a few. Although specific regulatory and certification requirements may differ, all industries share the pain of creating and managing policies and procedures required for regulatory compliance. read more... about 4 Essential Tips for Ensuring Policy and Procedure Compliance
Wednesday, March 3, 2021There are layers of gems in this recent Forbes article, which focuses on how to affect change in a “slow-to-change” arena such as government. The article by Eliza Berman was originally published in the Daily Muse . We love this view of best practice vs. better practice. “…the idea that something is the best implies that it can’t be topped. read more... about Best Practice vs Better Practice – Testing and Refining SOPs
Wednesday, March 3, 2021One of the biggest reasons most corporate procedures collect dust and don’t get used is that people sit down and just start writing without taking the time to carefully think it through. If your goal is writing policies and procedures that get read and used—and avoid writing bad procedures—follow this tip. read more... about 5 Things You Must Know Before Writing a Procedure
Wednesday, March 3, 2021If you want an example of how much clear written policies and procedures matter in the real world , just look at the current crisis in the banking sector. Everyone from shareholders, cable talk show hosts, to Congress wants to know what standardized procedures, management practices and safeguards were in place, and who was responsible for what. read more... about "Board Approved" Procedure Doesn't Necessarily Mean It's Right
Wednesday, March 3, 2021Whether you have an official Operations Manual or not, the people in your organization apply policies and procedures everyday to guide decisions and complete their work. You might ask, Why bother to write down standard operating procedures and policies and make them “official”? Many organizations don’t. read more... about Do "Unwritten Rules" Undermine Your Business?
Wednesday, March 3, 2021One of our clients recently discussed problems they had getting their veteran employees to use and follow their company’s standard operating procedures (SOPs) and company procedures manual. As a consequence, errors and inconsistencies were commonplace. It’s only human nature. If you’ve been doing a job for a long time, you think “I can do this in my sleep” and you think you don’t need to follow “procedures,” right? Unfortunately, that’s not always the case. read more... about How to Get Veteran Employees to Use SOPs
Wednesday, March 3, 2021You can divide most people into two categories when it comes to standard operating procedures: those who see them as a lifeline for effective operations and those who see them as a negative force, a straight jacket constraining creativity and innovation. How do you achieve the positive res read more... about Standard Operating Procedures: Straight jacket or Lifeline?
Wednesday, March 3, 2021When writing policies and procedures, accuracy rules! Unless your company procedures manual is accurate, your employees won’t use it and your efforts will be wasted. The the most important thing you can do to ensure that your policy and procedure manuals get read and used is to test your procedures for accuracy. read more... about The Best Way to Test Your Procedures for Accuracy
Wednesday, March 3, 2021