The Streamlined Business Blog

Tip – Avoid Jargon in Your Employee Manuals

Jargon are words and phrases that are common to specific jobs and industries, but that many people won’t understand—also known as “Geek speak”.

Examples of jargon are everywhere. For a fun list check out The Original Hacker’s Dictionary. Here’s our favorite new term from that list:

BOGOSITY n. The degree to which something is BOGUS (q.v.). At CMU, bogosity is measured with a bogometer; typical use: in a seminar, when a speaker says something bogus, a listener might raise his or her hand and say, “My bogometer just triggered.” The agreed-upon unit of bogosity is the microLenat.”

It’s good advice to avoid using jargon and “shoptalk” when writing policies and procedures unless you are certain your entire audience is technically knowledgeable and comfortable with these terms. Abusing jargon in company procedures manuals will confuse, distract and often alienate nonspecialists so that they miss your message. It’s also a major reason so many people HATE to read policy and procedure manuals.

To make sure your message gets through, avoid jargon in your employee manuals. Write out technical and specialized terms in full the first time you use them and include a clear definition. It’s also a good idea to create a glossary if your procedures require you to use many technical or specialized terms.

Zavanta software makes it easy for you to store terms and definitions for commonly used and important technical terms. Using the Pick List feature you can rapidly insert terms and definitions into any policy or procedure. You can also create and maintain Master Glossary files for your whole organization that everyone can access.

For more tips, check out our other Writing Tips Posts and our webinar series. 

Comments are closed.

Privacy Policy

COMPROSE is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to the Site.

Information About COMPROSE’s On-Line Visitors

You can visit COMPROSE on the Site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently and which materials users access the most.

This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when we may need information from you, such as your name and address. Customarily, the personal information COMPROSE obtains is used only to respond to inquiries, to process orders, for product registration, or to allow the user to access specific account information.

We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products.

Cookies

There is a technology called “cookies” which is an element of data that a web site can send to your browser which may then be stored on your system.

Some Site pages use cookies so that we can better serve you when you return to our Site. You can set your browser to notify you when you receive a cookie, giving the chance to decide whether to accept it.

Website Links

COMPROSE’s Site may contain links to other websites. While COMPROSE tries to link only to sites that share its high standards and respect for privacy, COMPROSE cannot take responsibility for the content or the privacy practices employed by other sites.

Data Security

All of the information you submit at our site is encrypted and stored safely in a database that is backed up nightly.

Changes

If at anytime COMPROSE changes its privacy commitment, COMPROSE will post those changes here so that you will know what information COMPROSE gathers and how COMPROSE might use that information.