The Streamlined Business Blog

The Streamlined Business Blog is all about getting—and keeping—Operations Under Control by implementing good business systems, processes, and standard operating procedures. Our staff experts blog regularly on a range of topics including: Operations Mapping approaches, systems-based management, standardizing operations, calculating costs and ROI for systems improvements and a whole lot more.

Managing Change and Growth

Trends in SOPs

Documenting the Dynamics Between People and Technology  As technology advances there are more and more functions being performed by software. This change has started to impact Polices and Procedures in very interesting ways. Traditionally, the bigger picture “how to’s” (In Zavanta Speak its called a Process) allowed for the authors to spell out who performed READ MORE

Best Practice vs Better Practice – Testing and Refining SOPs

There are layers of gems in this recent Forbes article, which focuses on how to affect change in a “slow-to-change” arena such as government. The article by Eliza Berman was originally published in the Daily Muse. We love this view of best practice vs. better practice. “…the idea that something is the best implies that READ MORE

Trying to Grow…the Role of Business Operations

“Growth is a competency that must be baked into the DNA of the company.” – Sean Ellis, Entrepreneur Magazine Preparing and supporting growth in business operations is one common reason companies implement Zavanta SOP software, and that topic regularly comes up in implementation coaching. As a borderline “obsessive” reader of  operational management literature, I see READ MORE

3 Ways to Motivate Employees When Everything’s Lousy

According to a Gallup researcher quoted in The Wall Street Journal article, “How to Motivate Employees in Tough Times” there are 3 things organization’s can do to keep employees motivated and focused during tough times. Communicate more—not less. Set clear expectations—make sure people know what they’re supposed to do Show the way forward—focus on the READ MORE

Manage the “Human Factor” to Overcome Change Resistance (Part 1)

Overcoming barriers to implementing positive organizational change is a huge challenge. Too many companies want to standardize operations and streamline business processes only to run aground when they try to implement changes. Why is that? We ran across a thought-provoking article, “The Non-Technical Side of Reliability,” by Mike Aroney that’s definitely worth a read. Aroney READ MORE

Manage the “Human Factor” to Overcome Change Resistance (Part 2)

In a pre-holiday post, we started commenting on a thought-provoking article The Non-Technical Side of Reliability by Mike Aroney that offers some insights into why so many companies fail to achieve their goals to standardize operations and streamline business processes because of the all too common barrier of resistance to change. It’s not the technical READ MORE

When the Going Gets Tough, the Tough . . . Think Forward?

A previous post, “Is Layoff the Layoffs Good Advice?” explored the downside of the knee-jerk reaction many businesses take to negative economic news and the long-term consequences of that approach. This thought from the article “Surviving economic downturn with talent” offers a similar spin on that topic from Ceridian, HR and Corporate Training experts from READ MORE

Manage the “Human Factor” to Overcome Change Resistance — Disengaged Leadership

According to Mike Aroney’s article, “The Non-Technical Side of Reliability,” disengaged leadership is the first of three common errors organizations fall into when they try to implement change. “. . .Disengaged leadership delegates the performance initiative to subordinates. This is usually because leaders believe they are too busy [to become directly involved]. It is paramount READ MORE

Manage the “Human Factor” to Overcome Change Resistance–Under-Communicating

According to Mike Aroney’s article, The Non-Technial Side of Reliability, the second most common error organizations fall into when trying to overcome change resistance is Under-Communicating. They focus on the technical side and forget the all important Human factor. “Typically, technical problem-solvers underestimate the value of communicating information to the organization. . . . In READ MORE

Not Your Father’s SOPs

Think SOPs are boring and just a waste of time? Does creating and updating SOPs always tend to get backburnered at your company because every time you think of SOPs you think of the static, dust-collecting company procedures manual sitting on a shelf somewhere? If so, it’s time to leave old-fashioned models and thinking behind! READ MORE

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